- TERMS OF SERVICE
- Effective Date: April 14, 2021
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This Terms of Service (“Agreement”) is a legally binding agreement between A PLUS JAPAN Inc. (“APLUS”, “we”, “our”, or “us”) and you (“you” or “User”). This Agreement governs your use of or access to APLUS Game(s), our online website, any game-specific site, customer support, social media, community channels and/or any other online services provided by APLUS and any of our authorized third-party (collectively the “APLUS Services”), whether as a guest or a registered user.
By making a registration or application for the Account, downloading the software of APLUS Game(s), playing the APLUS Game(s) (including but not limited to updates, upgrades, patches), browsing our websites, accessing various online operation or maintenance services, or otherwise accessing to any services provided by APLUS, you are deemed to have read, understood, and accepted all the terms of this Agreement.
APLUS reserves the right to amend, modify or revise this Agreement at any time and you agree to check periodically for new terms. Please note that your continued use of the APLUS Services shall constitute your acceptance to be bound by the newly updated Agreement.
If you do not agree to any term of this Agreement, please do not, either directly or indirectly, use or access to the APLUS Services in any way.
- 1. Using the Service
- Subject to your agreement and continuing compliance with these Terms of Service and any other relevant APLUS policies, you have a non-exclusive, non-transferable, non-sublicensable, revocable and limited right to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.
- The following restrictions apply to the use of the Service:
- You accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any use of your credit card or other payment instrument (such as Paypal) by minors.
- You shall not (or attempt to) purchase, sell, rent or give away your Account, create an Account using a false identity or information, or on behalf of someone other than yourself; You shall not use the Service if you have previously been removed by APLUS, or previously been banned from playing any APLUS game.
- You shall not use the Service to advertise, or solicit, or transmit any commercial advertisements, including chain letters, junk or spam e-mail or repetitive or misleading messages to anyone.
- 2. Login information and account
- You may be required to select a password for your Account or you may also use other credentials to access the Account ("Login Information"). You shall not share the Account or the Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify APLUS and modify your Login Information. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you. You are responsible for anything that happens through your Account.
- You agree that you will:
- provide accurate, up-to-date and complete information about you whenever prompted or permitted by any site registration process (" Personal Data "); and
- maintain and promptly update your Personal Data and keep your Personal Data accurate, up-to-date and complete.
- APLUS reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party's rights.
- 3. Limitations of Usage
- Any use of the Service in violation of these Use Limitations is strictly prohibited, can result in the immediate revocation of your limited right and may subject you to liability for violations of law.
- You agree that you will not, under any circumstances:
- Engage in any act that APLUS deems to be in conflict with the spirit or intent of the Service or make improper use of APLUS' support services.
- Use or take part (directly or indirectly) in the use of cheats, exploits, automation software, emulators, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, any APLUS game or any APLUS game experience.
- Modify or cause to be modified any files that are a part of the Service or any APLUS game without APLUS' express written consent.
- Disrupt, interfere with or otherwise adversely affect the normal flow of the Service or otherwise act in a manner that may negatively affect other users' experience when using the Service or playing APLUS' games. This includes win trading and any other kind of manipulation of rankings, taking advantage of errors in the Service to gain an unfair edge over other players and any other act that intentionally abuses or goes against the design of the Service.
- Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or server used to offer or support the Service or any APLUS game environment.
- Institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person's use or enjoyment of the Service.
- Attempt to gain unauthorized access to the Service, Accounts registered or used by others or to the computers, servers, or networks connected to the Service by any means other than the user interface provided by APLUS, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Service.
- Post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive or engage in ongoing toxic behavior, such as by repeatedly posting information on an unsolicited basis.
- Post any information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content.
- Attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including APLUS employees, including APLUS' customer service representatives.
- Make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity or impersonates any other person, including without limitation a APLUS employee.
- Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Service or any APLUS game, or to obtain any information from the Service or any APLUS game using any method not expressly permitted by APLUS.
- Solicit or attempt to solicit Login Information or any other login credentials or personal information from other users of the Service or any APLUS game.
- Collect or post anyone's private information, including personally identifiable information (whether in text, image or video form), identification documents, or financial information through the Service.
- Use any APLUS game for gambling, betting or any similar activity in which prizes or rewards can be won (directly or indirectly), including betting on the outcome of matches in which you participate as a player, irrespective of whether or not there is a fee or stake involved.
- APLUS reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms of Service or the Service itself. APLUS reserves the right to take action as a result, which may include terminating your Account and prohibiting you from using the Service in whole or in part.
- 4. Suspension and Termination of Account and Service
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Without limiting any other remedies, APLUS may limit, suspend, terminate, modify, or delete accounts or access to the service or portions thereof with or without notice to you (i) if you are, or APLUS suspects that you are, failing to comply with these terms of service; or (ii) for any actual or suspected illegal or improper use of the service. You can lose your user name and persona in the service as a result of account termination or limitation, as well as any benefits, privileges, earned virtual items and purchased virtual items associated with your use of the service, and APLUS is under no obligation to compensate you for any such losses or results.
Without limiting our other remedies, we may limit, suspend or terminate the service and accounts or portions thereof, prohibit access to our games and sites, and their content, services and tools, delay or remove hosted content, and take technical and legal steps to prevent users from accessing the service if we believe that they are creating risk or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our terms or policies. Additionally, we may, in appropriate circumstances and at our sole discretion, suspend or terminate accounts of users who may be repeat infringers of third-party intellectual property rights.
APLUS reserves the right to terminate any account that has been inactive for 180 days.
APLUS reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point your right to use the Service or a part thereof will be automatically terminated. In such event, APLUS shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Service. Termination of your Account can include disabling your access to the Service or any part thereof including any content you submitted or others submitted.
You may terminate your Account at any time and for any reason by following the process described on our support page located at [] informing APLUS that you wish to terminate your Account.
- 5. User Contributions
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The APLUS Services may contain various websites, forums, communities, networks, or other interactive features that allow you to post, submit, publish, display, or transmit any content or materials on or through the APLUS Services (“User Contributions”), including but not limited to any text, forum post, chat post, profile, widget, message, link, feedback, email, music, sound, graphics, picture, video, code, audio visual or other materials appearing on or emanating to or from the APLUS Services. APLUS has no obligation to monitor these User Contributions, but we may do so and reserve the right, in our sole discretion, to monitor, filter, moderate, edit and/or remove any or all of User Contributions that are objectionable or inappropriate at any time without prior notice. APLUS may also at any time terminate or suspend your access to any of the User Contributions for any reason and without prior notice.
Any of the User Contributions may not be illegal, fraudulent, deceptive, obscene, threatening, defamatory, invasive of privacy, infringing intellectual property rights, injurious to third-parties, or otherwise inappropriate or objectionable, and may not consist of or contain viruses or other kinds of destructive script code, plug-in unit, programs or software. You acknowledge that you shall be fully and solely responsible for you own behavior when using the APLUS Services, including but not limited to any User Contributions posted by you. You also acknowledge and confirm that under no circumstance, shall APLUS be liable for any User Contributions posted by you. You further confirm that any of the User Contributions are neither endorsed nor controlled by APLUS.
You acknowledge and agree that when you use the APLUS Services, you have no expectation that your User Contributions will be private and APLUS may disclose your User Contributions for any reason without prior notice.
Any User Contributions that you post will be considered non-confidential and non-proprietary and you confirm that you irrevocably and unconditionally grant APLUS a global, fully paid up, royalty-free, perpetual, transferable, sub-licensable and unlimited right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works of, reformat, distribute, manufacture, sell, license, sublicense, transfer, rent, lease, transmit, communicate, publicly display, publicly perform, provide access to, or otherwise practice such User Contributions or any portion thereof, in any and all media, formats and forms, known now or hereafter devised. You understand that you shall not be entitled to claim any compensation, charges, fees, consideration, or other remuneration in connection with your User Contributions for any reason, including our exercise of the rights you grant to us in this section and that we are not obligated to exercise such granted rights. Furthermore, you agree that any such submission by you shall not create any contractual relationship between you and APLUS. You also grant all other users, who can access to your User Contributions, the right to use, copy, modify, display, perform, create derivative works from, communicate about or otherwise distribute your User Contributions on or through the APLUS Service without prior notice, attribution or compensation to you. Except to the extent such waiver is prohibited by law, you hereby waive the benefit of any provision of law known as "moral rights" or "droit moral" or any similar law in any country worldwide.
You represent and warrant that the User Contributions: (i) are accurate and not fraudulent or deceptive; (ii) do not violate any rights or interests (including but not limited to intellectual property rights) of APLUS and/or third-parties. You understand that User Contributions may be copied by other users and discussed within or outside of the APLUS Services, and if you do not have the right to submit User Contributions for such use, it may subject you to liability. Please note that APLUS takes no responsibility and assumes no liability for any content posted by you or any third-parties.
- WE CANNOT GUARANTEE THAT YOU WILL NOT ENCOUNTER CONTENT THAT YOU CONSIDER OFFENSIVE OR OTHERWISE INAPPROPRIATE, AND WE ACCEPT NO LIABILITY FOR ANY FAILURE TO REMOVE (OR DELAY IN REMOVING) ANY SUCH CONTENT. YOU MAY, HOWEVER, MAKE COMPLAINTS BY ACCESSING TO OUR SUPPORT SERVICE.
- 6. User Content
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“User Content” means feedback, suggestions, comments, ideas, and/or any other information, including but not limited to software and code, that you provide, publish, or otherwise communicate directly or indirectly to APLUS or our agents pertaining to the APLUS Services. You confirm that you irrevocably grant APLUS a global, irrevocable, fully paid up, royalty-free, perpetual, sub-licensable, transferable, assignable and unlimited license, allowing APLUS to use, disseminate, copy, modify, sub-license, translate, publish, distribute, network transmit, publicize, promote, perform, display, create derivative works, sell, offer to sell and/or otherwise use User Content for any purposes. You further confirm that any User Content provided by you hereunder may not infringe intellectual property rights, related rights and/or other proprietary or personal rights. Besides, your participation in a “test period” or a “beta version” game or something of that kind may be agreed upon separately and your access to our game may be subject to specific rules, such as limited period or limited number of users to access to the game, our reserved rights to modify or delete the game data of users. Please read carefully those specific rules and your cooperation and User Content upon our beta version of the game are highly appreciated.
If any such right or interest in the User Content may not be licensed or transferred under any applicable laws (such as moral or other personal rights), you hereby expressly waive and agree not to assert any such rights, credit and/or claim for any compensation from APLUS.
- 7. In-Game Currency and Goods
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The APLUS Services may include an opportunity for you to purchase virtual, in-game currency (“Virtual Currency”) with real money. The APLUS Services may also include the purchase of virtual, in-game digital items (“Virtual Goods”) with real money or Virtual Currency. You acknowledge that Virtual Currency and Virtual Goods shall never be redeemed for real money or any item with monetary value. You understand that both Virtual Currency and Virtual Goods are licensed, not sold, to you under this Agreement and APLUS reserves and retains all right, title, interest or otherwise, in and to the Virtual Goods and Virtual Currency.
Your purchase of Virtual Currency and/or Virtual Goods is non-exchangeable and non-transferable, except otherwise granted by laws of your country. Except inside the APLUS Game(s), you may not transfer, sell, gift, exchange, trade, lease, sublicense, rent or otherwise use Virtual Currency or Virtual Goods, which is a violation of this Agreement and will result in a termination of your Account with the reserve of APLUS’s rights to continue claiming for compensation.
APLUS reserves the right to modify, manage, control or eliminate Virtual Currency and/or Virtual Goods in its sole discretion. You acknowledge and agree that APLUS may engage in actions that may impact the perceived value or purchase price, if applicable, of Virtual Currency or Virtual Goods at any time, except as otherwise required by applicable laws.
When you provide payment information to APLUS or its authorized processor, you represent that you are an authorized user of any payment method specified by you, and you authorize APLUS to charge such payment method for the full amount of the purchase transaction.
You agree and consent that due to the special nature of online game services, there is no physical goods transaction, and your purchasing experience comes from online game services provided by the game manufacturer.
- 8. Ownership / Intellectual Property
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APLUS shall own all rights, titles and interests (including but not limited to the ownership, intellectual property rights, neighboring rights and other rights and interests) in and to the APLUS Services under this Agreement. You acknowledge that your use of the APLUS Services does not confer you any right or interest or otherwise, in any aspect or feature of it, including but not limited to (if any) any in-game rewards, achievements, characters, Virtual Currency, levels and other content. You further acknowledge that any character data, game progress, game customization and/or other data pertaining to your use of the APLUS Services may cease to be available to you at any time without prior notice in the sole discretion of APLUS.
Any or all of the APLUS Services (including trade secrets, database rights, copyright, patent, trademark and other intellectual property rights and interests thereof) are copyrighted and protected by any applicable laws (including but not limited to any applicable copyright laws and international treaties). To be specific, any materials that are part of the APLUS Services (including but not limited to any content, websites, games, programs, tools, source codes, object codes, HTML, content, files, patches, updates, modifications, derivative works, printed or electronic documentation, instructions, design, Accounts, passwords, themes, concepts, stories, storylines, technology, architecture, logic, structure, sequence, organization, themes, symbols, instructions, design, text, data, sounds, photographs, audio clips, audiovisual, video, artwork, graphics, logos, names, button icons, images of vehicles, accessories, Virtual components, equipment, materials, selection and arrangement, titles, methods of operation, software, related documentation, and all other features contained in the APLUS Services) are protected by applicable laws from unauthorized use.
You agree that any or all of the APLUS Services may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, or otherwise exploited without APLUS express prior written permission. Any use of our copyrighted materials, including but not limited to make derivative works, requires the express prior written consent of APLUS. Please note any unauthorized reproduction or redistribution of the APLUS Services shall be prohibited and may result in severe legal penalties.
APLUS remains the sole owner of rights, titles and interests (including intellectual property rights, neighboring rights and other rights and interests) in and to the APLUS Services. You acknowledge and agree that you may not have any right or interest as a result of using the APLUS Services, except explicitly granted to you under this Agreement.
- 9. Your License to APLUS
- You hereby grant to APLUS an irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Service, including marketing and promotions of the Service. You also hereby grant to APLUS the right to authorize others to exercise any of the rights granted to APLUS under these Terms of Service. You further hereby grant to APLUS the unconditional, irrevocable right to use and exploit your name, likeness and any other information or material included in any User Content and in connection with any User Content, without any obligation to you. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner. APLUS does not claim any ownership rights in your User Content and nothing in these Terms of Service is intended to restrict any rights that you may have to use and exploit your User Content. APLUS has no obligation to monitor or enforce your intellectual property rights in or to your User Content.
- 10. User Interactions
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You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service and/or APLUS games. APLUS reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with APLUS to investigate any suspected unlawful, fraudulent or improper activity, including, without limitation, granting APLUS access to any password-protected portions of your Account.
If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
- 11. Updates to the Service
- You understand that the Service is an evolving one. APLUS may require that you accept updates to the Service and to APLUS' games you have installed on your device or computer. You acknowledge and agree that APLUS may update the Service and APLUS games, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play APLUS games.
- 12. Disclaimer of Warranties
- WITHOUT LIMITING APLUS'S LIABILITY HEREINUNDER, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. APLUS DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
- 13. Limitation of Liability
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TO THE MAXIMUM EXTENT PERMITTED BY LAW, APLUS SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICE ITSELF, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT APLUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, APLUS SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO APLUS IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO APLUS DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND APLUS'S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH APLUS IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.
NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY RESULTING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF APLUS OR FOR DEATH OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE OR FRAUD OF APLUS.
- 14. Indemnification
- You agree to indemnify, defend and hold APLUS (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.
- 15. Modification
- APLUS reserves the right to amend, modify or revise this Agreement at any time in any way without prior notice and you agree to check periodically for new information and terms that govern your use of the APLUS Services and you agree to be bound by all amendments, modifications and revisions. Your continued access to APLUS Services will constitute your acceptance to the newly updated Agreement and any agreements or policies therein. If at any point you do not agree to any portion of then-current version of agreements or policies pertaining to your use of the APLUS Services, your license under this Agreement shall immediately terminate and you may immediately stop accessing to the APLUS Services.
- 16. Termination
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Without limiting any other rights of APLUS, this Agreement will terminate automatically without prior notice if you fail to comply with any term or condition of this Agreement or any agreements or policies referred herein. You may also terminate this Agreement by deleting the APLUS Game(s) from all devices on which you’ve installed and immediately stop your uses of the APLUS Services. Upon any termination, you shall no longer exercise any of the rights granted to you and you must destroy all copies of the APLUS Game(s) in your possession.
Despite the termination/expiration of this Agreement, your obligations accumulated prior to the termination/expiration shall still be fulfilled by you. Also, all the rights and interests of APLUS and the authorization (if any) granted to APLUS shall still remain in effect and survive the termination of this Agreement.
- 17. Governing Law and Jurisdiction
- These Terms and any action related thereto will be governed by the laws of People’s Republic of China without regard to its conflict of laws provisions. Any dispute arising from or in connection with These Terms shall be submitted to Hong Kong International Arbitration Center (“HKIAC”) for arbitration, which shall be conducted in accordance with HKIAC's arbitration rules in effect at the time of applying for arbitration. The seat of arbitration shall be Hong Kong. The language to be used in the arbitral proceedings shall be English. The arbitral award is final and binding upon both parties.
- 18. Severability
- You and APLUS agree that if any portion of these Terms of Service or of the APLUS Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the terms, which shall continue to be in full force and effect.
- 19. General Provisions
- 19.1 Assignment
- APLUS may assign or delegate these Terms of Service and/or the APLUS Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without APLUS's prior written consent, and any unauthorized assignment and delegation by you is ineffective.
- 19.2 Supplemental Policies
- APLUS may publish additional policies related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and these Terms of Service.
- 19.3 Entire Agreement
- These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein (including the APLUS Privacy Policy), contain the entire understanding of you and APLUS, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us with respect to the Service.
- 19.4 No Waiver
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The failure of APLUS to require or enforce strict performance by you of any provision of these Terms of Service or the APLUS Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of APLUS's right to assert or rely upon any such provision or right in that or any other instance.
The express waiver by APLUS of any provision, condition, or requirement of these Terms of Service or the APLUS Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
Except as expressly and specifically set forth in this these Terms of Service, no representations, statements, consents, waivers, or other acts or omissions by APLUS shall be deemed a modification of these Terms of Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of APLUS.
- 19.5 Contacts
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If you have any questions about this Agreement or have any requests for resolving issues arising from or in connection with this Agreement, we encourage you to primarily contact us through the support features within each APLUS game, so we can reply to you more quickly. Alternatively, you may contact:
Name of the controller: [SUSUMU TANAKA]
Address: Toranomon Hills Mori Tower 8F 1-23-1 Toranomon, Minato-ku, Tokyo Attn: Customer Service Department
email: [herosupport@aplusjapan.co.jp]